About Independence Blue Cross

Your trusted Blue Cross Blue Shield Association licensee in Southeastern Pennsylvania

Proud to be your Blue in Southeastern Pennsylvania

When it comes to caring for the people of the Philadelphia region, Independence Blue Cross (IBX) has been here from the very beginning — building the strongest network of doctors and hospitals, cultivating the highest quality of care, supporting the whole person, and making sure care is affordable and accessible to all.

For over 85 years, we’ve created programs you can count on and relationships you can believe in. That’s why far more people in our region — from every neighborhood and every walk of life — choose IBX over any other health plan. When it matters most, we’ll be here for whatever comes next.

IBX is proud to be an independent licensee of the Blue Cross Blue Shield Association (BCBSA). As such, our members benefit from the national strength of the Blue networks, which include more than 1.7 million doctors and hospitals — more than any other insurer.

What is the Blue Cross Blue Shield Association?

The Blue Cross Blue Shield Association grew from a grassroots approach to a prepaid hospital plan in 1929. Today, the Blue Cross Blue Shield Association is a national association of 34 independent, locally operated licensees, which collectively cover more than 109 million members in all 50 states, Washington, D.C., and Puerto Rico.¹ The Blue Cross and Blue Shield Association licensees, their affiliates, and subsidiaries cover 8.9 million people through Medicaid and 3.7 million individuals enrolled in Medicare Advantage.

The Blue Cross Blue Shield Association owns and manages the Blue Cross® and Blue Shield® trademarks and names in more than 170 countries around the world and grants licenses to independent companies to use the trademarks and names in exclusive geographic areas.

Blue Cross and Blue Shield Association licensees, including IBX (the Blue Cross licensee in Philadelphia and Southeastern Pennsylvania), provide health care coverage to members, allowing them to live free of worry and fear. The BCBSA licensees are committed to personalized health care based on the needs of the communities where their members live and work, and they work closely with hospitals and doctors to provide quality, affordable health care.

Blue Cross Blue Shield Association benefits

When you choose IBX, you can rest assured you’re choosing a company fully committed to the people and communities we serve. Moreover, we’re powered by the strength of the Blue network of doctors and hospitals. This means your IBX member ID card gives you and your family access to the Blue Cross Blue Shield Association networks of health care providers and facilities across Pennsylvania, throughout the country, and around the world.

IBX: Blue Cross health insurance plans for every need

Together with our affiliates and subsidiaries, IBX offers a wide range of market-leading health plans and specialty services for individuals and families, national businesses, large employer groups, and small businesses; portable benefits for when you travel or live abroad; Medicare supplemental and Medicare Advantage products; and specialty services such as vision and dental coverage, as well as third-party benefits administration.

Expert customer service

As your health insurer, we’re committed to providing exceptional customer service. Our customer service team understands your benefits and is committed to helping you:

  • Understand and use your benefits
  • Find access to care
  • Manage your health
  • Answer your questions and concerns

Customer Service Representatives are available from 8 a.m. to 6 p.m., Monday to Friday, 1-800-ASK-BLUE (or 1-800-275-2583) (TTY/TDD:711).

Hassle-free enrollment for Blue Cross plans in Southeastern Pennsylvania through IBX

Whether it is your first time choosing a plan or you’ve had coverage before, IBX takes the stress out of enrolling in a plan with two simple ways to enroll. The first is through Open Enrollment; the second is through Special Enrollment — which you could take advantage of if you have a qualifying life event. If you need help finding the right health plan, enrolling, or determining if you’re eligible for financial assistance, IBX is here for you! Call 1-888-475-6206 (TTY: 711) to speak to a licensed agent.

Learn more about Pennsylvania Blue Cross plans from IBX today.

Get more with IBX, your trusted Blue Cross health insurance provider

We understand that choosing the right health insurance for you and your family is an important decision, and we want you to feel confident in your choice. That’s why all our plans offer:

Find your perfect health insurance plan with IBX and Blue Cross

Let us help you find the health insurance plan that’s right for you. Call 1-888-475-6206 (TTY: 711) to speak to a licensed agent today.

About Blue Cross Blue Shield

Learn more about the Blue Cross Blue Shield Association.

¹ "About Us." Blue Cross Blue Shield, 1 Jan. 2024, www.bcbs.com/about-us. Accessed 15 Mar. 2024.