Behavioral health benefits for all ages
Independence Blue Cross (IBX) can help members find the behavioral health care they need quickly and easily.
Connect to care quickly
We offer many services that help members find the right support.
- Call the Mental Health number on the back of your member ID card or 1-800-688-1911 to reach our Behavioral Health team, who can guide you to the information or care you need.
- Learn more about in-network behavioral health providers and resources or search for providers using our provider finder tool.
- Review the additional behavioral health resources and tools listed below.
Additional behavioral health resources and tools*
Quartet
We know finding the right mental health care can be hard. That’s why we’ve partnered with Quartet, a way for our members to connect to the care that’s right for them. Many common experiences can be better managed with mental health care. This includes everyday stress, anxiety, trouble sleeping, or feeling hopeless and sad for a long time. Whether it’s therapy, psychiatry, or another care option, Quartet can match members to mental health care that fits their needs and preferences and is covered by their plan. Learn about Quartet.
Teladoc Mental Health Care
Members have convenient, confidential access to trusted professionals who can help them manage stress, anxiety, grief, depression, and more. Teladoc offers virtual visits by phone or video with board-certified psychiatrists, psychologists, and therapists. Members can access Teladoc by calling 1-800-835-2362, visiting teladochealth.com, or using the Teladoc app.
Mental Health Coaching by Teladoc Health
Members can strengthen their emotional well-being using the self-guided digital content from Mental Health Coaching by Teladoc Health, no matter where they are in their mental health journey. Mental Health Coaching offers personalized, evidence-based programs and dedicated support for a wide range of topics, including stress, depression, chronic pain, work-life balance, substance use, and anxiety. Members can access this digital resource 24/7 via teladochealth.com or through the Teladoc mobile app. To get started, log in to your member account.
* Check with our Behavioral Health team or your benefits booklet to confirm services are covered under your health plan.
Quartet is a separate and independent company that facilitates and coordinates timely access to behavioral health services for Independence Blue Cross members.
Teladoc Health and the practitioners accessible through Teladoc Health are independent companies and contractors not affiliated with Independence Blue Cross. Please consult a physician for personalized medical advice. Always seek the advice of a physician or other qualified health care provider with any questions regarding a medical condition.