General behavioral health (all ages)

The providers listed below are Connect to Care providers in the Independence Blue Cross (IBX) network who offer general behavioral health services, including talk therapy and medication management.

Note: Providers may offer in-person or virtual appointments. Member cost-sharing will vary depending on your health plan and where you get care. Call our Behavioral Health Care Navigation team or check your benefits booklet to confirm what services are covered under your health plan.

Spring Health

• Ages 6+
• In-person and virtual (telehealth available nationwide)
• Talk therapy and medication management
• Digital self-management tools for common concerns
• Care for common concerns (e.g., anxiety, grief, depression, coping with physical health conditions) and moderate to severe conditions (e.g., bipolar disorder, eating disorders, suicidal ideation, and co-occurring substance use disorder)
• Personalized care and self-management content for neurodiversity (ADHD, autism, OCD)
• Call 1-855-596-4890 or visit benefits.springhealth.com/insurance/ibx

Brightside

• Ages 18+
• Virtual only, including anytime messaging with a provider
• Talk therapy and medication management
• Care for moderate to severe conditions (e.g., depression, postpartum depression, bipolar disorder, anxiety, panic, trauma, insomnia) and specialized program for individuals at risk for suicide
• Call 415-360-3348 or visit app.brightside.com

Grow Therapy

• Age 6+
• In-person and virtual
• Talk therapy and medication management
• Focus on common conditions (e.g., anxiety, depression, family or relationship issues)
• Visit growtherapy.com

Headway

• Ages 6+
• Virtual only
• Talk therapy and medication management
• Help with common conditions (e.g., anxiety, depression, family or relationship issues, grief, stress) and ongoing conditions, such as major depression and bipolar disorder
• Visit headway.co

Thriveworks

• 5+ for talk therapy; 14+ for medication management
• In-person and virtual
• Talk therapy and medication management
• Call 1-855-205-9986 or visit thriveworks.com/partners/independence-blue-cross

Virtual behavioral health with Teladoc Mental Health Care

Members can also get virtual care through Teladoc Health (Teladoc).* With Teladoc, you have convenient, confidential access to trusted professionals who can help you manage stress, anxiety, grief, depression, and more. Teladoc offers virtual visits by phone or video with board-certified psychiatrists, psychologists, and therapists.

To access Teladoc, call 1-800-835-2362, visit teladochealth.com, or use the Teladoc app.

Other Connect to Care providers

• Specialty behavioral health (e.g., OCD, eating disorders, bipolar)
• Substance use disorder
• Care for children, adolescents, and young adults