For members
Log in to the member site

Sign in to access information about your claims and coverage, get reliable health information, and access decision-making tools to help you make the most of your benefits.

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Helpful member information

Manage your plan benefits

Your online member account lets you find doctors, view claims, estimate costs, and more — all in one place.

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Make a payment

IBX offers you several convenient ways to pay your health insurance bill.

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Estimate costs

Did you know that you can estimate your out-of-pocket costs before you schedule a doctor’s appointment or medical procedure? You can with the new Care Cost Estimator tool.

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Get your ID card

Log in at ibx.com to verify coverage and view/print your ID card.

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Check a claim

Log in at ibx.com to check the status of your claim. You can also submit an out-of-network claim from your online account.

View claims

Protect your passwords

Securing your health information is more important than ever. Learn how practices like changing your password regularly can protect your personal information.

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Ready to choose Independence?

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Save on medical costs

The type of health plan you have will dictate where you need to seek primary care, blood work, outpatient surgery, or other health services.

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Find a doctor

Search for a participating provider by name, locations, specialty, or medical procedure.