Substance use disorder (SUD)

When it comes to substance use disorder (SUD), reaching out for help for yourself or a loved one can feel overwhelming. You are not alone. In the United States, nearly 50 million Americans experienced SUD in 2023.

Find the right support and get into care

Independence Blue Cross (IBX) members have access to benefits, resources, and in-network providers who specialize in treating SUD. The providers listed below are Connect to Care providers who offer specialized, convenient, and private care for substance use disorders.

Members can also use the Shatterproof Treatment Atlas tool to find an addiction treatment facility for themselves or a loved one.

Note: Providers may offer in-person or virtual appointments. Member cost-sharing will vary depending on your health plan and where you get care. Call our Behavioral Health Care Navigation team or check your benefits booklet to confirm what services are covered under your health plan.

Ethos

• Ages 13+
• In-person and virtual
• Treatment of substance use disorders and mental health conditions
• Includes intensive outpatient group therapy, individual talk therapy, and medication management
• Call 267-669-0300 or visit ethostreatment.com

Pelago

• Ages 15+ (16+ for medication-assisted treatment)
• Virtual only
• Treatment for alcohol or opioid use, including concurrent tobacco cessation
• Care team provides assessment, medication-assisted treatment, and counseling
• Online program helps prevent relapses and manage cravings, with support via chat and a live care hotline
• Call 1-877-349-7755 or visit my.pelagohealth.com/IBX

Crossroads

• Ages 16+
• In-person (multiple locations in PA and NJ)
• Evidence-based treatments, including medication, peer support, and individual and group counseling
• Onsite physicians direct medical care
• Outpatient withdrawal management
• Call 1-800-805-6989 or visit crossroadstreatmentcenters.com

Forge Health

• Ages 18+
• In-person and virtual
• Treatment for moderate substance use disorders and co-occurring medical health conditions
• Withdrawal management, medication management, and individual and group therapy
• Call 1-888-224-7313 or visit forgehealth.com/contact-us

New Life

• Ages 18+
• In-person and virtual (transportation available up to 25 miles of Marlton, NJ)
• Substance use disorders and co-occurring mental health conditions
• Robust intake process for fast entry (within 24 hours of calling) and to determine the right level of care
• Outpatient withdrawal management, individual counseling, and intensive outpatient group therapy
• Call 856-942-3700 or visit newlifecenters.com

Ophelia

• Ages 18+
• Virtual only
• Opioid use disorder treatment and concurrent tobacco cessation
• Medication for opioid use disorder (OUD), individual and group counseling, and care for behavioral health conditions
• Call 215-987-5514 or visit ophelia.com

Pursue Care

• Ages 18+
• In-person (Allentown, PA; Voorhees, NJ; Newark, DE) and virtual
• Mild to moderate substance use disorders and co-occurring mental health conditions
• Call 1-866-799-9805 or visit pursuecare.com

Ria Health

• Ages 18+
• Virtual only
• Focus on alcohol use
• Evidence-based outpatient services (e.g., coaching, counseling, medication, and technology platform)
• Call 1-866-974-3959 or visit riahealth.com/directory-referral

Additional resources

Tobacco

Smokefree.gov provides free, accurate, evidence-based information and professional assistance to help support the immediate and long-term needs of people trying to quit smoking. In addition, IBX members can take advantage of the Healthy Lifestyles^SM Reimbursements and receive a $150 reimbursement for the cost of a tobacco cessation program.

Vaping

People of all ages have taken an interest in vaping in recent years. Most e-cigarettes contain nicotine, which is a highly addictive substance. Recent reports indicate that vaping is unsafe can create serious damage to the lungs. Learn the facts about e-cigarettes and the effects they can have on adults and youths by checking out the Centers for Disease Control and Prevention’s Health Effects of Vaping and E-Cigarette Use Among Youth. If you’re concerned that your child or teen is becoming addicted to vaping, help is available. Teen.SmokeFree.gov provides tools, resources, and information to help support young people who want to become smoke-free.

Alcohol

• Alcoholics Anonymous (AA) is open to anyone affected by an alcohol-related disorder. There are no age or education requirements.
• Al-Anon is a mutual support group of peers who share their experiences in applying the Al-Anon principles to problems related to the effects of alcoholism on people in their lives. Call 1‑888‑425‑2666 for more information.

Drugs

• Narcotics Anonymous is an international, community-based association that provides a recovery process and support network for those affected by substance abuse disorders.
• Nar-Anon is a support group primarily for those who are affected by the addiction of someone in their lives. Visit Nar-Anon or call 1‑800‑477‑6291
• Family Checkup: Positive Parenting Prevents Drug Abuse
• The National Institute on Drug Abuse
• Prescription Opioids: What you need to know
• Drug take-back sites: Dispose of prescription drugs in Pennsylvania or Nationally. Learn more about how to dispose of unused or unwanted prescription drugs.
• Drug and Alcohol Referral Tool (DART): The Pennsylvania Department of Drug and Alcohol Programs offers this online resource designed to help Pennsylvania residents find treatment options and other related services for substance use disorder.