Welcome Medicare brokers and consultants — we're here to help
IBX offers an extensive portfolio of Group and Individual Medicare products, including Medicare Advantage HMO, HMO-POS, PPO plans, Prescription Drug Plans, and Medicare Supplement options.
Interested in becoming an IBX Medicare broker?
To learn more about representing our individual Medicare solutions to your customers, please contact the Independence Broker Medicare Resource Center Monday through Friday 8:30 a.m. to 5 p.m. by calling 1-888-234-3313 or via email.
Learn more:
- PowerApps portal
- 2025 enrollment forms
- Provider finder
- Pharmacy finder
- Formulary drug lookup
- United Concordia dental finder
- DavisVision finder
- TruHearing provider finder
- Member communications documents
- Convey OTC benefit catalog
- OnePass
- Smart Solutions
- Prescription Payment Plan participation request form
- Broker eStore
- Litmos
2025 certification
2025 Medicare Advantage Certification is live starting July 24, 2024.
Existing agents
Certification will be assigned automatically as of July 24 for existing agents who are contracted with an IBX Medicare FMO. Please log in to complete certification below.
2025 Medicare Advantage Certification Instructions
Sales tools
- Ability to send Quick Quotes to your clients
- Complete SOAs
- Track your enrollments
- Access Broker E-Store to Order Marketing Material
- Access Litmos Your Knowledge Center for anything you need to know as an Independence Broker
- Search the many providers and specialists available in the largest network in the area.
- Each pharmacy result is listed as a preferred or standard pharmacy.
- Some pharmacies contract with our plan to offer lower cost-sharing to plan members. This is known as preferred pharmacy cost-sharing.
- You client may fill your prescriptions at either a preferred or standard pharmacy.
2025 only: Dominion dental finder
2024 only: United Concordia dental finder
- Keystone 65 HMO and Personal Choice 65 PPO - select the Concordia Choice Plus network.
- Group plan Keystone 65 HMO members with dental benefits are required to select a primary dental office and should select the Keystone DHMO network.
Member communication documents
- Annual Notices of Change, Summary of Benefits, Evidence of Coverage, Authorization Forms, Change Forms, and other Member Facing documents.
2025 Medicare Prescription Payment Plan participation request form
Additional tools — also available through Power Apps Portal
- Order sales materials
- Compliant marketing pieces
- Giveaways
- Your knowledge center for anything you may need to know as an Independence broker
- Specialized Learning Path allows for quick, categorized access to important eLearnings and quick tips
- Search the Content Library to learn more on Medicare, Independence products, systems, and broker alerts
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Website last updated: 10/23/2024